Corrections Policy
For Art Express Advertising Agency
At Art Express Advertising Agency, we strive to deliver accurate, reliable, and up-to-date content in all materials published on our website, marketing campaigns, and client communications. However, errors may occasionally occur. This policy outlines our commitment to addressing and correcting mistakes transparently and promptly to maintain trust with our audience and clients.
Our Commitment to Accuracy
Proactive Review: Content is rigorously researched, fact-checked, and reviewed before publication.
Timely Corrections: Errors, whether typographical, factual, or contextual, will be corrected swiftly and transparently.
Accountability: We take responsibility for inaccuracies and ensure corrections are communicated clearly.
Types of Corrections
We categorize corrections based on the nature and impact of the error:
Minor Errors:
Typos, formatting issues, or broken links.
Corrected immediately without formal notification.
Substantive Errors:
Factual inaccuracies, misattributions, or outdated data.
Corrected with a visible note (e.g., “Updated on [Date]”) explaining the change.
Major Errors:
Errors that significantly mislead or harm stakeholders.
Corrected with a prominent disclaimer at the top or bottom of the content, detailing the error and revision.
Retractions:
Content deemed unethical, non-compliant, or irreparably flawed.
Removed entirely, with a public notice explaining the retraction.
How to Report an Error
Help us improve by reporting potential errors via:
Email: info@artxad.com
Website Form: Correction form
Phone: 00966 507307382
Please include:
URL or title of the content.
Description of the error.
Supporting sources (if applicable).
Our Correction Process
Acknowledgment:
Reports are acknowledged within [1 business day].
Investigation:
Reviewed by our [Editorial/Compliance Team] to verify the error.
Action:
Minor errors: Fixed within [24 hours].
Substantive/major errors: Corrected within [3–5 business days] with a visible note.
Communication:
Submitter notified of the resolution.
Public corrections include a timestamp and brief explanation (e.g., “Correction: [Original error] was revised to [accurate info] on [Date]”).
Prevention:
Errors are logged to refine internal processes and avoid recurrence.
Transparency & Accountability
Archival: Original content may be retained in archives for reference but marked as “Corrected.”
Third-Party Content: Guest posts or partner content will be corrected in collaboration with the author or removed if unresolved.
Client Work: Errors in client-facing materials (e.g., reports, campaigns) are addressed directly with the client and updated collaboratively.
Limitations
Corrections will not alter historical records (e.g., published case studies) in ways that misrepresent past work.
Opinions, forecasts, or subjective analyses are not subject to correction unless they contain factual inaccuracies.
Corrections do not apply to content shared externally (e.g., third-party platforms) unless republished by us.
Contact Us
For questions about this policy or to report an error:
Email: info@artxad.com
Phone: 00966 507307382
Mailing Address: Riyadh , Saudi Arabia
© 2025 Art Express Advertising Agency This policy was last updated on March 2025
Why This Matters
By formalizing our corrections process, we aim to:
Uphold Credibility: Demonstrate accountability for our work.
Build Trust: Show clients and partners we prioritize accuracy.
Improve Continuously: Turn mistakes into opportunities to refine our standards.
